Skills & Competencies for IT Quality Assurance Process Consultant

IT Quality Assurance Process Consultant job profile

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JOB SUMMARY for IT Quality Assurance Process Consultant

Develops quality assurance, compliance, and implementation plans for individual IT functions that support the organization's overall service and software quality standards.

JOB RESPONSIBILITIES for IT Quality Assurance Process Consultant

Advises function leaders on best practices for the deployment of QA methodologies and processes. Designs and incorporates plans for each function that drive quality service and product deliverables. Establishes a performance monitoring program and designs metrics that can be used to identify quality issues, analyze problems, and develop quality improvement initiatives. Trains staff on quality concepts, objectives, tools, and processes.

IT Quality Assurance Process Consultant SALARY RANGE

BASE 50%
$120,726
TOTAL 50%
$128,936
Job Level
P05
Job Code
IT10000529
Education/Degree
Bachelor's Degree
Reports To
Director or Head of a Department

IT Quality Assurance Process Consultant Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each IT Quality Assurance Process Consultant skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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1 hard skill or competency (industry competency) for IT Quality Assurance Process Consultant

1 Industry Competency – Root Cause Analysis
Proficiency Level -4
Skill definition-Identifying and analyzing the causes of issues to reduce recurrence using problem-solving techniques.
Level 1 Behaviors
(General Familiarity)
Identifies established routes and processes in conducting root cause analysis.
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Level 2 Behaviors
(Light Experience)
Responds to quality issues across our business using root cause problem analysis.
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Level 3 Behaviors
(Moderate Experience)
Provides guidance on the data collection and review process to support the root cause analysis process.
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Level 4 Behaviors
(Extensive Experience)
Promotes the use of tools to drive root cause analysis and corrective actions.
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Level 5 Behaviors
(Mastery)
Establishes and facilitates a root cause analysis-friendly culture and environment across our business.
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3 IT Quality Assurance Process Consultant - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - IT Quality Assurance Process Consultant
Proficiency Level - 4
5 Competency for - IT Quality Assurance Process Consultant
Proficiency Level - 5

10 general skills or competencies (Job family competencies) for IT Quality Assurance Process Consultant

1 Job Family Competencies – Automated Testing
Proficiency Level -3
Skill definition-Using various testing tools and techniques to automate the process of validating the software functionality before releasing it to production.
Level 1 Behaviors
(General Familiarity)
Explains the importance of automated testing in the software development process.
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Level 2 Behaviors
(Light Experience)
Selects and uses specific tools to test the small units of application codes.
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Level 3 Behaviors
(Moderate Experience)
Reviews test cases and other testing artifacts to ensure software functionality.
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Level 4 Behaviors
(Extensive Experience)
Reviews organizational requirements to improve detailed test plans and scripts for automated testing.
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Level 5 Behaviors
(Mastery)
Develops automated scripts to test software quality and functionality.
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2 Job Family Competencies – IT Governance
Proficiency Level -3
Skill definition-Providing a formal structure or framework for aligning IT strategies to produce measurable results.
Level 1 Behaviors
(General Familiarity)
Explains the importance of security controls for IT governance.
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Level 2 Behaviors
(Light Experience)
Identifies IT governance gaps to support the solution development and implementation.
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Level 3 Behaviors
(Moderate Experience)
Performs system audits to identify emerging risks and issues in the system following the IT governance procedures.
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Level 4 Behaviors
(Extensive Experience)
Reviews IT governance project estimates to drive cost reduction and deliver return on investment.
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Level 5 Behaviors
(Mastery)
Leads the facilitation of IT governance forums to promote IT effectiveness and process compliance.
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3 IT Quality Assurance Process Consultant - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - IT Quality Assurance Process Consultant
Proficiency Level - 4
5 Competency for - IT Quality Assurance Process Consultant
Proficiency Level - 5

6 soft skills or competencies (core competencies) for IT Quality Assurance Process Consultant

1 Core Competencies – Information Technology Trends
Proficiency Level -3
Skill definition-Staying abreast of the emerging trends in information technology to improve business' operational efficiency and drive profitable growth.
Level 1 Behaviors
(General Familiarity)
Documents the advantages of integrating the latest technology in current business operations.
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Level 2 Behaviors
(Light Experience)
Selects and uses data analytics tools to support management in the decision-making process.
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Level 3 Behaviors
(Moderate Experience)
Uses advanced technologies to enhance our operational efficiency and productivity.
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Level 4 Behaviors
(Extensive Experience)
Monitors industry and IT trends to inform business strategies and propose new solutions.
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Level 5 Behaviors
(Mastery)
Forecasts business and IT trends to define the technical direction of our business.
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2 Core Competencies – Technology Advising
Proficiency Level -3
Skill definition-Applying advisory methods to deliver solutions for internal or external clients' technology needs.
Level 1 Behaviors
(General Familiarity)
Explains a specific technology and its application.
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Level 2 Behaviors
(Light Experience)
Responds to clients' inquiries regarding technology domains in a timely and efficient manner.
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Level 3 Behaviors
(Moderate Experience)
Uses data analytics to advise improvements on technology systems.
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Level 4 Behaviors
(Extensive Experience)
Leverages technology advising to provide accurate recommendations and solutions to technology needs.
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Level 5 Behaviors
(Mastery)
Establishes the policies and standard procedures for conducting our technology advising strategies.
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3 IT Quality Assurance Process Consultant - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - IT Quality Assurance Process Consultant
Proficiency Level - 4
5 Competency for - IT Quality Assurance Process Consultant
Proficiency Level - 5

Summary of IT Quality Assurance Process Consultant skills and competencies

There are 1 hard skills for IT Quality Assurance Process Consultant, Root Cause Analysis.
10 general skills for IT Quality Assurance Process Consultant, Automated Testing, IT Governance, IT Operations, etc.
6 soft skills for IT Quality Assurance Process Consultant, Information Technology Trends, Technology Advising, Quality Management, etc.
While the list totals 17 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a IT Quality Assurance Process Consultant, he or she needs to be skilled in Information Technology Trends, be skilled in Technology Advising, and be skilled in Quality Management.

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